top of page


Welcome to the FAQ section of Limitless Energy, Wales' leading installer of solar panels, heat pumps, and EV chargers! Here, you'll find answers to the most commonly asked questions about our cutting-edge renewable energy solutions. Whether you're curious about the installation process, the benefits of solar power, how heat pumps work, or the efficiency of EV chargers, we've got you covered.

At Limitless Energy, we believe in empowering our customers with the knowledge they need to make informed decisions. Our FAQ section is designed to provide clear, concise, and helpful information to address your concerns and guide you through your journey toward sustainable living. Explore our FAQs to learn more about how our innovative energy solutions can transform your home or business and contribute to a greener future.

  • How much can I save with renewable energy?
    Savings from solar panels vary based on factors like location, system size, energy usage, and incentives. On average, homeowners can save thousands annually on electricity bills and potentially eliminate them altogether with sufficient sunlight and efficient panels. Additionally, tax credits and net metering programs can enhance savings, making solar a financially rewarding investment over time.
  • Financing your renewable energy
    With new government renewable heat incentive payments (RHI), now is the time to consider renewable heating technology.
  • Can you Automate our complete home?
    Design, installation and maintenance of full home automation systems. Why not live in a home which works around you? Where you no longer have to reach for your light switch or phone to control your lighting, or where your blinds shut when it’s too hot and open as your alarm clock in the morning. At Limitless Energy we can design and install a tailored home automation package to meet your needs. One system which looks after you without constant intervention and can manage your home media, blinds, security, lighting, access, heating, ventilation and more. As a Loxone partner trust Limitless Energy to deliver a premium product at an affordable price.
  • How much does it cost to install an air source heat pump?
    This will very much depend on the installation as to whether we are installing a new heat emitters (radiators/underfloor heating UFH) and if it is to do heating and hot water. To just replace an existing say Mitsubishi heat pump we could look to supply and install a heat pump of theirs for 4-5k. However if we are putting in a cylinder for hot water and upgrading most of the radiators then it might cost 14-16k. If it were a new build and it was having all new UFH, radiators and controls and it was very large this price can be upwards of 20k. However with the current Boiler Upgrade Scheme you can get 7.5k back as a grant from the government if installed and commissioned by ourselves as we are Microgeneration Certification Certified MCS.
  • How much are solar panels and battery systems to install?
    Basic systems can be
  • How much can I get an Electric Vehicle (EV) charge point installed for?
    For a simple system which does not integrate with solar ...
  • Are there any grants for heat pump installations
    The boiler upgrade scheme is a government scheme for most home owners whereby you can get up to £7,500 towards the cost of installing a heat pump. As MCS accredited installers we have access to this grant and so this can make the cost of installing a heat pump and switching from fossil fuels much more attractive and available.
  • Can a damaged solar panel be repaired?
    In most instances Solar Photovoltaic (PV) panels are not able to be repaired and if they are older often the best option is to disconnect them and take them out of the system. If it is a solar hot water (thermal) panel, then in some instances the evacuated tubes can be replaced, but if they are flat plate then the panels are normally not repairable.
  • What can I do if my solar panels are not working?
    If you have stopped generating electricity or hot water then we can help. Please reach out to us and we can arrange a call out to organise a repair or replacement as required.
  • How often do solar panels need to be repaired?
    Most solar PV panel systems have a 15-25 year product warranty and so if installed correctly you should need any repairs for a long time. Solar thermal panels might need a bit more repair work due to having moving parts and we advise servicing solar thermal once a year ideally.
  • Do I need to service my solar system?
    Solar PV systems are pretty much maintenance free. However we can offer a health check should the performance have reduced since its installation. For domestic installations we charge £210+vat and for commercial it costs £270+vat. Electrical installations should often be checked for safe use and so we do advise this for solar pv and battery systems. Solar thermal hot water systems should be serviced annually and we charge £170+vat. This service includes: Checking system settings; Checking glycol levels; Ensuring system is safe including checking tprv and prv; Ground level visual inspections of outdoor panels, visual inspection of plant room; Checking pressures in system and expansion vessels.
  • What to do if a solar panel breaks?
    If your solar panel has broken you might need to isolate the supply to either the inverter or the pumping system. Once you have done this please get in touch so that we can arrange a repair or replacement.
  • How much does it cost to service a heat pump in the UK?
    Currently we charge £170+vat to service air and ground source heat pumps. This includes: Cleaning filters and evaporator where necessary; Checking system settings; Checking glycol levels; Ensuring system is safe including checking tprv and prv; Visual inspections of plant room and manifold chamber where possible and necessary; Checking flow rates where possible; Checking pressures in system and expansion vessels.
  • What is the major problem of a heat pump?
    The major problems with heat pumps are with the design and commissioning of them. Once they are installed correctly, provided they are maintained they don't have any more major problems than a gas boiler would have. The life of heat pumps is often longer than gas boilers and so should be relatively trouble free.
  • Can EV chargers be repaired?
    This depends on the quality of the product. If you have a Myenergi Zappi system then it is likely we would be able to repair it, however some cheaper brands like Podpoint it is unlikely we would be able to repair it.
  • Why do EV chargers fail so often?
    Domestic EV charger rarely fail, however commercial chargers are failing because they are not properly maintained. For instance the Tesla Supercharge network normally has all of their chargers working because they have engineers looking after them.
  • Do you install, maintain and fix regular plumbing?
    We work on all aspects that are associated to a renewable system and so this can include radiators, ufh, cylinders, electrical distribution boards, fuses, isolators etc... However we do not undertake any work outside of renewable systems generally.
  • What types of Solar Panel are there?
    Solar panels come in three main types: monocrystalline, polycrystalline, and thin-film. Monocrystalline panels are highly efficient and space-efficient, made from single-crystal silicon. Polycrystalline panels offer a cost-effective option, made from multiple silicon crystals. Thin-film panels are flexible and lightweight, suitable for irregular surfaces, but generally less efficient. Each type has its advantages and suitability depending on specific needs and preferences.
  • Choosing the right heat pump
    Selecting the ideal heat pump hinges on factors like climate, size of your space, energy efficiency, and budget. Determine if you need air-source, ground-source, or ductless mini-split system. Consider the unit's Heating Seasonal Performance Factor (HSPF) and Seasonal Energy Efficiency Ratio (SEER) ratings. Consult with a reputable HVAC professional to ensure proper sizing and installation for optimal performance and savings.
  • How many years does a heat pump last?
  • What type of Electric Vehicle Chargers are there?
    Electric vehicle chargers come in various types to suit different needs. Level 1 chargers plug into standard household outlets and are suitable for overnight charging. Level 2 chargers require installation and offer faster charging, ideal for home and some public spaces. DC fast chargers provide rapid charging, typically found along highways and major routes, enabling quick top-ups for longer journeys.
  • Do electric car chargers need servicing?
  • What qualifications and insurance does Limitless Energy hold?
    Our Memberships, Accreditations and Insurances We’re a highly qualified team with all necessary accreditations and more, trained to ensure you get the best possible service. The regulatory bodies which we are signed up to and industry groups we’re members of, provide insurances and warranties which give you the peace of mind that your system is covered during installation and long after. Some of our accreditations and memberships include: RECC: 00071389 VAT: GB273483974 NAPIT/MCS: NAP-53468 TrustMark: 1461747 Ltd: 10005413 Boiler upgrade scheme: BUS0000021 The TrustMark customer charter can be found here: Customer Charter ( Public liability and indemnity insurance All of the work we undertake is fully insured to the value of £5,000,000, (including £250,000,000 for any design advice provided) giving you peace of mind. Insurance backed deposit and workmanship warranty All of the work we carry out under the Microgeneration Certification Scheme (MCS) is fully insurance backed for 5 years.
  • What are your prices and rates at Limitless Energy
    RENEWABLE RATES INSTALL RENEWABLES Senior Design and Installation Engineer – £55 per hour / £412.50 per day (7.5hrs) Main Engineer – £50 per hour / £375 per day (7.5hrs) Apprentice rate – £16 per hour / £120 per day. Solar Thermal installs start from: £4,200 (including panels and inverter) Solar PV (photovoltaic) installs start from: £4,500 Heat pump installs start from: £8,000 (including heat pump) Battery installs start from: £3,800 (including battery and inverter) SERVICE RENEWABLES Heat pump service basic service – £190 Solar PV domestic health check – £210 Solar PV commercial health check – £270 Solar thermal basic service – £170 REPAIR WORK Renewable repairs and fixes – £110 call out incl. first hour and £55ph thereafter
Solar Panels on Roof


Thanks for submitting!

bottom of page